WooExpand Refund Policy

At DiviExpand, we stand behind the quality of our products and want to ensure that you are satisfied with your purchase of WooExpand. If, for any reason, you are not fully satisfied, we offer a straightforward refund policy as outlined below:

Eligibility for Refunds

We offer a 14-days money-back guarantee from the date of your purchase for WooExpand. To qualify for a refund, the following conditions must be met:

1. Valid Reason for Refund:

You must provide a valid reason for requesting a refund. Examples include:

• Incompatibility with your WordPress environment.
• The plugin is not functioning as described, despite following our setup instructions.
• Major bugs or errors that prevent core functionality.
1. Attempt to Resolve:

Before requesting a refund, we kindly ask that you contact our support team to address any issues. We are committed to resolving your concerns as quickly as possible.

1. Refund Request Period:

Refund requests must be made within 14 days of the purchase date. Refunds requested beyond this period will not be processed.

Non-Refundable Situations

We reserve the right to decline refund requests in the following situations:

• You change your mind after purchasing.
• The product is no longer needed for your project.
• Failure to use the product due to technical issues unrelated to the plugin, such as hosting problems.
• Any refund request made after the 14-day period.

How to Request a Refund

To request a refund, please follow these steps:

1. Contact Support: Reach out to our support team at support@diviexpand.com with your order details and a description of the issue.
2. Refund Review: Our team will review your request, attempt to resolve any issues, and determine your eligibility for a refund.
3. Refund Processing: If approved, refunds will be processed within 21 business days and will be credited to the original payment method.

Final Note

We encourage all users to thoroughly test WooExpand during the first 14 days of purchase to ensure it meets your needs. Our support team is always here to help you get the most out of our product.

Thank you for choosing WooExpand by DiviExpand. We appreciate your trust in our plugin!