WooExpand Privacy Policy

At DiviExpand , we prioritize your privacy and are committed to protecting any personal information that you share with us while using our products. This Privacy Policy outlines how we collect, use, and safeguard your data when you use WooExpand , our WordPress plugin for Divi and WooCommerce, as well as your interactions with our website www.diviexpand.com.

By using WooExpand , you consent to the data practices described in this policy.

1. Information We Collect

When you use WooExpand, interact with our website, or purchase our products, we may collect different types of information, including:
a. Personal Information
When you make a purchase, register, or contact us for support, we may collect:

• Name
• Email Address
• Billing and Payment Information (including transaction IDs but not full credit card details)

b. Technical Information
When using WooExpand, we may collect data to ensure proper functionality and improve your experience. This may include:

• WordPress and WooCommerce Version Information
• Divi Builder Version
• Browser and Operating System Information
• Plugin Usage Logs (such as feature interactions, error reports)

c. Support and Communication
If you contact our support team, we may collect additional information relevant to resolving your issue. This could include:

• Website Credentials (only if provided by you for troubleshooting purposes)
• Screenshots or Error Logs

2. How We Use Your Information

The information we collect is primarily used to provide and enhance WooExpand and to ensure seamless service delivery. We may use your information for the following purposes:

• Plugin Functionality: Ensure that WooExpand operates correctly within WordPress, Divi, and WooCommerce environments.
• License Management: Verify plugin activation and manage license renewals.
• Customer Support: Respond to technical issues or inquiries related to WooExpand.
• Communications: Send you notifications regarding updates, security patches, promotional offers, or important service announcements.
• Analytics & Improvements: Analyze technical data to identify trends, fix bugs, and improve the performance of WooExpand and other DiviExpand products.

3. How We Share Your Information

We respect your privacy and will not sell, rent, or share your personal information with third parties, except as required for the operation of WooExpand or to comply with legal obligations:

• Service Providers: We may share information with trusted third-party services that help us with payment processing, data storage, or technical support.
• Legal Requirements: We may disclose your personal information when required by law or to protect the rights, property, or safety of DiviExpand, our users, or the public.

4. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include secure payment processing systems, encrypted data storage, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

• Access & Correction: You may request access to or correction of any personal information we hold about you.
• Data Deletion: You may request that we delete any personal data we have collected, except where we are required to retain it for legal or administrative purposes.
• Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails we send or by contacting us directly.

To exercise any of these rights, please email us at support@diviexpand.com.

6. Data Retention

We retain your personal information for as long as necessary to provide you with WooExpand services and comply with legal obligations. After this period, your data will be securely deleted or anonymized.

7. Cookies and Tracking Technologies

Our website and WooExpand plugin may use cookies or similar tracking technologies to enhance user experience, manage license information, and collect usage statistics. Cookies are small text files stored on your device that help us recognize you during future visits.
You may manage or disable cookies through your browser settings, though this may affect certain functionalities of our website or plugin.

8. Third-Party Links

Our website or WooExpand may include links to third-party websites, services, or plugins. Please note that we are not responsible for the privacy practices of these external websites. We recommend reviewing their privacy policies before interacting with them.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page, and you are encouraged to review this policy periodically. Significant changes will be communicated via email or notices within WooExpand.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
DiviExpand
Email: support@diviexpand.com
Website: www.diviexpand.com

By using WooExpand, you acknowledge that you have read and agree to this Privacy Policy. Thank you for trusting DiviExpand with your data.